Beige 36TGB channel balance

A quick learner from Chicago says:
August 17, 2017
I need 2 of the attached ribbed balances with the blue shoe. Please note, the length of the channel is actually 38-1/4" even though the stamp says 36TGB (not 37" as would be expected) Channel is right about 9/16" wide and and 5/8" deep. The sash is approx 40 lbs.
User submitted photos of a window balance.
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Paul from SWISCO responded:
August 23, 2017
We may be able to custom make this for you. It would be our S751-38 with a 15-197 attached to the end of the cord. Does that look good to you? Is the 1/4" critical, or can you get away without it? They don't often make balances in that size. Can you also tell me how many you need? Finally, what is the exact weight of your sash? The strongest stamp we can provide is 37TG for sashes weighing 29 through 38 pounds.
A quick learner from IL says:
August 23, 2017
I can manage without the 1/4". The sash weight is 38-39 lbs. and I need 2 pc.
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Paul from SWISCO responded:
August 25, 2017
The strongest we can make this balance is with the 37TG stam, which sounds like it might be a little under your sash weight. Would that be alright? I will email you a custom order link for 2 of these right now. If you want to make any changes, let me know and I'd be happy to do so. I'm just worried that these would droop once installed.
38" Series 751 Channel Balance
38" Series 751 Channel Balance
S751-38
$14.41
Black Locking Terminal, Great Lakes
Black Locking Terminal, Great Lakes
15-197
$2.04
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