Broken pivot bars for IWC double-hung windows

A home owner from Portland, Oregon says:

December 19, 2023

I have two double hung windows from IWC, installed in 2008. ALL of the pivot bars have broken. (The company went bankrupt and doesn't honor pre-bankruptcy warranties.)

My busted pivot bars are 2.75" long, so it looks like I'd need either part #26-360 (2.5") or #26-415 (3"). There should be room for either one, but neither of those has a screw hole in the right place; would it be better to drill a matching hole in the new pivot bar, or use the bars' pre-drilled holes and drill new holes in the vinyl?

Thumbnail of the uploaded file named full broken pivot bar 2.jpg

Jasmine from SWISCO responded:

December 20, 2023

Thanks for reaching out! I believe our 26-452 may also be worth considering as a replacement. If the measurements for the hole spacing on this pivot bar still does not match even one of your existing installation holes, you may need to consider drilling a new hole to install the best fit, out of each of these pivot bars, to your sash. In the event that you do need to drill new installation holes, be sure to do so with caution so that you do not risk damaging the window frame or the glass pane.

Dimensions for 26-452

Additional Dimensions for 26-452

Tilt Window Sash Pivot Pin, 3"

Tilt Sash Pivot Bar, 2-1/2"

26-360

$1.97

Removing Rusted Pivot Bars

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