Emily from SWISCO responded:
March 7, 2024
Hello there! Thank you for reaching out to us. We'd be happy to help with this. Can you open the window and show us a photo of the operator's arm that moves the sash? That will help us narrow down some options. |
Emily from SWISCO responded:
March 8, 2024
I'm afraid I can't get a good look at the arm from these photos. However, take a look at the front mount operators we've related on this page. We recommend removing the entire assembly from the window and comparing the specifications with ours to see if one of them matches up. Let us know if you note any discrepancies and we can go from there. |