Caldwell window balance

Thanks for writing in! I am confident that we can supply you with the replacement balances you need. Although, I believe they will need to be a custom assembly. 

To confirm this, I'll need to know the depth of your bottom shoe. Based on the design of them, I assume they are 7/8". Take look at the diagram below for reference.

If my assumptions are correct, I'll need to know the exact number of balances you intend to purchase. There is an order minimum of (2) balances per custom balance.

Dimensions for 15-029

Thanks for confirming this information. I've just forwarded over a separate link with a quote for all of the requested balances. Please let me know if you need a me to adjust the quantity of balances and I'll be happy to update the quote for you.

You'll be able to use this link to review the pricing of these balances and to place them in your online cart to make your purchase. Be sure to check your spam/junk folder for the link if you do not find it in your primary inbox.

Let me know if you have any questions.

I'm happy to help! I believe the sash guards you are referring to may be the top sash guide installed at the top corner of the window. To identify the correct replacement, I'll need to see a photo of an undamaged guide removed from the window.

In regard to the tops of the balances. They all appear to be the same style even though they are slightly different. This just comes down to the choice the manufacturer made in their design, however, they all function the same. If you believe the bottoms are different, you'll need to confirm the depth of the bottom shoe for each balance. If they are all 7/8", then all of these balances will need the same bottoms.

Once you've confirmed these two pieces of information I'll be able to update the quote accordingly.

Please let me know if you have any other questions in the meantime.

Thanks for the photos. Your top sash guide looks a lot like one of the top sash guides in our 18-124P Rollyson Top Sash Guide Pair. Take a look over the dimensions below. Carefully compare them to your existing top sash guide to confirm that this is the correct replacement.

Alternate view of 18-124p

Alternate view of 18-124p

Alternate view of 18-124p