Can't get door open

Thank you for reaching out to us. Can you specify what exactly is stuck? Is it the lever lock or the dead bolt lock? 

If it's the lever, you might be able to pry it open from the inside using a small pry bar. You could also try lifting the door up while trying to unlock it; the door could have sagged and fallen out of alignment with the keeper.

If that doesn't work then unfortunately you may need to drill out the diecast center where the lever handle installs. The idea is to disable the lock. I wouldn't recommend trying this if you aren't used to it; contacting a local professional, like a locksmith, would be my recommendation.

If the dead bolt is what's stuck then this is going to be a more difficult project. You should first make sure that the dead bolt key cylinder is lined up with inside flip lever; if they're out of alignment then it might explain your issue.

If it's just good old fashioned stuck, though, then you should contact a local locksmith to come out and see what they can do for you. I wouldn't try messing with it too much if it's not something you're familiar with.