Casement window

A home owner from Kalaheo, HI says:
Truth hardware
Anderberg MF
31865-C
051507 1215M
45411

All the markings I can find. The window is attached on the right side and opens on the left. The glass is 11"W x 47"T
Window is approximately 16"W x52"T
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Thumbnail of the uploaded file named 31805-C Truth Hardware Anderberg
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Thumbnail of the uploaded file named Tuth casement operator installed
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Lauren from SWISCO responded:

Hello, thank you for posting,

For the hinge assembly, are you able to provide the length of the metal track that installs onto the window sill?

We do not have this exact crank operator, but we are currently researching to see if we can locate a replacement. I will be in contact with more information as soon as possible. 

A home owner from Kalaheo, HI says:
Aloha
Yes the metal track is 12 1/2". The crank fits into a hole in the window that is 5" L x 6/8" T
Mahalo Rebecca
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Thumbnail of the uploaded file named image.jpg
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Lauren from SWISCO responded:

Thank you for the additional information,

It does look like we might still be able to get the operator like the one you need. On the hinge take a look at the 36-022HD four bar hinge. This heavy duty hinge is 7/8" wide. Check the measurements of your hinge with the 36-022HD. We will inform you when we get the further information on the operator from Truth. If we can supply, please note there will be a 5-6 week lead time. 

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