Casement window Controller and Part attaching to sash

A home owner from New York says:
January 13, 2024

The rivet or pin connecting the controller to the window sash rotted away. I am unable to remove the remaining rivet. The controller is pictured above with the piece that connects to the sash. Do you have replacement parts that match theses?

Thank you

Peter  

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Bob from SWISCO responded:
January 13, 2024

Hey Peter. See our 39-220B. This operator looks similar, but compare to confirm it matches what you have. For a new stud bracket, see the 39-546. For a new cover and handle, see either the 39-376 or 39-452, depending on the finish you prefer.

Detail of 39-220B
Detail of 39-220B
A home owner from New York says:
January 26, 2024
Thank you for your response, however your part is 4 inches wide, while my original is 5 inches wide.
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Bob from SWISCO responded:
January 28, 2024

Hello there. Which part are you referring to? The 39-220B base is just under 5" wide; the 39-546 Stud Bracket is just under 3" wide. Are you referring to something else? And is there any reason you think these parts are not right? Let me know and we'll try and find something better.
Encore Dyad Sill Mount Operator, LH
Encore Dyad Sill Mount Operator, LH
39-220B
$24.95
Encore Truth Folding Handle with Cover
Encore Truth Folding Handle with Cover
39-376
$11.97
Encore Truth Operator Cover and Handle
Encore Truth Operator Cover and Handle
39-452
$12.05
Truth Snap-Stud Bracket
Truth Snap-Stud Bracket
39-546
$3.22
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