Casement window part

A home owner from Maryland says:
May 21, 2023
Hi there, I posted a picture of the part that seems to be causing problem on my window. It is a crank open casement window and has been getting stuck at the top of the window when going from closed to open. It is also harder than usual to close, though it will do it. When locking it, it also feels tighter than usual. I think it's the locking part along the edge that seems to be snagging. can you direct me to the right part?
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Casey from SWISCO responded:
May 23, 2023

Hello,

Unfortunately, we do not carry the compatible tie bar that works with the 38-090 locking handle shown in your photos. You may need to reach out directly to the manufacturer to discuss your replacement options. We apologize for the inconvenience.

Locked front view of 38-90
Locked front view of 38-90

Unlocked rear view of 38-090
Unlocked rear view of 38-090
SilverLine Casement Locking Handle
SilverLine Casement Locking Handle
38-090
$3.92
Anatomy of a casement window
Anatomy of a casement window
VIDEO
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