Casement window replacement part

A home owner from Conifer, Colorado says:
August 27, 2023
The black plastic piece on part number 40017 (see photo) broke and fell out. The window opens off kilter. We assume this window was installed in 2012 when the house underwent a major renovation according to a previous owner. We also need a replacement crank for another window. See photo. Can you assist us finding an installer for these parts?
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Bob from SWISCO responded:
August 27, 2023

Thanks for posting. Start by looking at the 10" 36-048 or 14" 36-049. See if one of these hinge sets matches the dimensions of your old hardware. Let me know what you find.

Dimensions for 36-049
Dimensions for 36-049
Detail of 36-048
Detail of 36-048
A home owner from Conifer, Colorado says:
August 30, 2023
The 14" 36-049 is correct as to the 14" length but the vertical piece we have measures 6 5/8" not 7 5/8". We do not have a hole at 1 3/4" mark. We have holes at 2 3/4" and 5 1/16".
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Bob from SWISCO responded:
August 31, 2023

I'm less concerned about the vertical arm than I am about the sill track. There is a certain amount of wiggle room for the other components that would allow them to work. For instance, you can always drill new holes. Some adaptation like that is expected for this kind of project.

With that in mind I think the 36-049 is looking like your best option. You may also find the video below to be helpful.
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
2-Bar Hinge Set, 14"
2-Bar Hinge Set, 14"
36-049
$20.52
How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
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