Chanel balance replacement

A home owner from Carlsbad, California says:
August 4, 2023
I need to replace four Chanel balances for my two non tilt windows. The only numbers I see on the Chanel balance is 17 2 JU CMC 2. The Chanel measurements are 1/2" wide by 18" long. I only measured the metal piece of the Chanel balance.
Thumbnail of the uploaded file named IMG_4072.jpeg
Thumbnail of the uploaded file named IMG_4073.jpeg
Thumbnail of the uploaded file named IMG_4074.jpeg
Thumbnail of the uploaded file named IMG_4075.jpeg
Thumbnail of the uploaded file named IMG_4076.jpeg
Profile picture of Emily
Emily from SWISCO responded:
August 4, 2023

Hello!

It looks like you have either the Series 380 or Series 385 channel balances. The best match for your repair will depend on the depth of the bottom fitting as shown below. You will also need to select the 1720 strength option based on your stamp. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
18" Series 380 Channel Balance
18" Series 380 Channel Balance
S380-18
$9.34
18" Series 385 Channel Balance
18" Series 385 Channel Balance
S385-18
$9.34
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.