Channel balance for PGT

A contractor from St. Petersburg Florida says:
Metal channel balance bracket is 29 inches long X 1/2"-9/16th wide/width. One photo is showing the markings on the Channel balance unit
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Emily from SWISCO responded:

Hello there!

This looks like our S395-29 channel balance with the 2830 spring strength option. This is commonly used on PGT brand windows. 

As for the top sash guide, see if the specifications of the 18-015 match up with what you need.

A contractor from St. Petersburg Florida says:
Hello Emily, Thank you for finding the correct parts, I will be ordering 8 pieces each and was wonder if you knew which corresponding lower bracket IS at the bottom of the window? Sorry, I don't have a photo. Thank you in advance. Efren
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Emily from SWISCO responded:

Hmm, I'm afraid I'm not sure what lower bracket you're referring to. I know you said you didn't have a photo of the part but that's the only way we can help, unfortunately. 

A contractor from St. Petersburg Florida says:
Ok , Thank you for responding!
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