Casey from SWISCO responded:
October 9, 2017
I have a video I believe may help you with your current project. Take a look below at our video on how to replace a window sash channel balance.
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Paul from SWISCO responded:
October 12, 2017
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Paul from SWISCO responded:
October 20, 2017
Thank you! That looks like our 16-028, just a little bent out of shape. Look over our measurements and information for this part and see what you think. Thing is, this isn't usually used as a take out clip. It looks like yours is. I wonder if these were installed as a last-ditch effort by whoever put these in. It's very odd for a window like yours to have no take out clips whatsoever. It's possible whoever installed your windows was in a pinch to get the job done and just used whatever was on hand. Happens all the time.
You could also always just install a screw in the jamb as a temporary measure. The balance will catch it when you raise the window, and the sash will come out as normal. Of course, this is just a temporary measure. You'd want to remove the screw after everything is reinstalled, otherwise the sash will come out every time you open the window. |
Paul from SWISCO responded:
November 3, 2017
Does your top sash guide look like our 18-168? If not, please send us a photo of it. This is the type of Yale Ogron window uses on their sash guide to lock the balance in place to the sash.
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Paul from SWISCO responded:
November 10, 2017
I honestly don't understand why your windows have so much play, since they have been in the house for some time now. Usually, this type of window doesn't spread like this. There may be some other issue at work. You may need a local professional to come out and look at it.
As for the top vent bracket, it looks like our 18-168. We do not currently have them in black but we'd be happy to have that color made up for you. Please give us a little time as we work on that and I'll let you know when it becomes available. |
Tom from SWISCO responded:
November 22, 2017
Thanks again for waiting! Our 18-168 is now available in black.
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