Coil Balance

A home owner from 08889 says:
Balance not holding window in position.
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Tom from SWISCO responded:

It's tough to tell what kind of balance you have without seeing the full assembly, but based on what I can see I think our best match might be the S140-10. Look it over and see what you think. If you have any doubts, or if you aren't sure, I'd be happy to investigate it further. I would just need a photo of the full assembly removed from the window.

Alternate image for S140-10
Alternate image for S140-10

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