Bob from SWISCO responded:
March 24, 2024
Thanks for writing in. To be safe, can you open the window and give us a bird's eye perspective of the entire operator, including the link arm(s) that push and pull the window? Identifying the operator correctly will help us narrow down what cover and handle options can work for you. Many thanks. |
Tom from SWISCO responded:
March 26, 2024
This photo is perfect, thank you again! This looks like a dead ringer for our 39-217 operator. I believe this is what you need, but look it over and let me know if you had any questions. Note that your old handle and cover can be easily reused. Dimensions for 39-217
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Tom from SWISCO responded:
March 27, 2024
I'm so sorry for the mixup, thanks for clearing that up. I understand what you mean now. It sounds like you need what we call a "nesting" crank handle. In your case you can use our 39-107FK. This is a folding handle/cover kit that allows the handle to "nest" into the cover when you're not using it. This will be fully compatible with your original operator and should just pop right on. View of 39-107fk unfolded
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Tom from SWISCO responded:
March 29, 2024
Our 39-107FK isn't currently available in black, but we just looked into it for you and we have been told that this color finish is available. We're working on having stock made up for you, so this will take a few weeks. Keep an eye on our store page for when it's available! As for the operator assembly, that would be the 39-217 that I mentioned earlier. We also sell the 39-216 for the opposite side, if you needed that. These are unfortunately not made in different color finishes; Truth only makes them in one color. |