Contact SWISCO

A quick learner says:

April 7, 2023

I need to replace the coil balance on a replacement window it will not stay open. I want to replace both left and right. What do I need?
~~~~~~~~~~~~~~

Thumbnail of the uploaded file named JMN.jpg

Thumbnail of the uploaded file named JMN2.jpg

Thumbnail of the uploaded file named JMN3.jpg

Lauren from SWISCO responded:

April 7, 2023

Hello, thank you for posting,

To further review for a replacement, we will need to see the window sash removed where we can see clear images of the pivot shoe that the coils attach to. Seeing the pivot shoe will help us determine the Series you need. Thank you!

A quick learner says:

April 7, 2023

These are the parts I need to replace

Thumbnail of the uploaded file named 20230407_100657.jpg

Thumbnail of the uploaded file named 20230407_100649.jpg

Thumbnail of the uploaded file named 20230407_100642.jpg

Lauren from SWISCO responded:

April 7, 2023

Thank you for the additional pictures,

Your balance resembles the S161-10 coil balance assembly with the 16-031 bracket. Is the second coil in the picture broken off from the original or does your window use a double coil set up? If a double assembly, this series uses the Series 180 coil springs. For a double coil assembly, the 15-086 can be used.

Please let me know if you have any additional questions!

Mounting Bracket

16-031

$0.90

10 lbs Series 161 Roller-Tilt

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.