Tom from SWISCO responded:
December 11, 2023
Hello! This looks like an older Andersen window, but we should still be able to help. To start, see our 39-094 and 39-150 casement window operators. One of these should match your original, but it will ultimately come down to the size of the arm. Review the dimensions in each case to verify the better option. Dimensions for 39-094
Dimensions for 39-150
As for the hinge, the assembly currently on your window is discontinued and no longer something we can provide. That said, I've heard from many customers in the past that our 36-048 is a capable replacement. The trick is that it requires drilling some new holes, and it's necessary to replace the top and bottom at the same time. Otherwise it should work well. The video below will show you how these work. |
Tom from SWISCO responded:
December 12, 2023
The part shown in your screenshot is part of the 36-048 hinge assembly. Unfortunately, the individual parts of the hinge are not available separately. It is also important to replace the top and bottom hinges at the same time to ensure that the sash is properly supported. |
Casey from SWISCO responded:
December 12, 2023
The 36-048 comes with a set of hinges, one for the top and one for the bottom of the sash. |