Crank for casement window

A quick learner from Half Moon Bay, CA says:
April 4, 2024
Says entrygard truth

Left and right side

About 23 years old
Thumbnail of the uploaded file named dual arm operator assembly
Thumbnail of the uploaded file named dual arm operator assembly
Profile picture of Emily
Emily from SWISCO responded:
April 5, 2024

Hi there!

I recommend you have a look at the operators we've related for you on this page. Review the specifications and see if one of them matches up with your old assembly.

If you notice any discrepancies, please let us know!
A quick learner from Half Moon Bay, CA says:
April 5, 2024
I realized that the problem is where the window is attached to the frame, there is a sliding piece that has rusted. How do identify that piece?
Profile picture of Emily
Emily from SWISCO responded:
April 5, 2024

It sounds like you're looking for the hinge. If so, see if the specifications of the 36-048 match what you need. We just recommend that you replace the top and bottom hinges at the same time. 
A quick learner from Half Moon Bay, CA says:
April 5, 2024

It's the part I have circled on this photo. The corner of the window connects to this piece that slides left and right. This is on a working window. In the window with the problem it's all rusted away.

Thumbnail of the uploaded file named Screenshot 2024-04-05 at 1.58.52 PM.jpeg
Profile picture of Casey
Casey from SWISCO responded:
April 8, 2024

Unforutnately, the hinge guide shown in your photo is not available separately. The 36-048 hinge set that Emily mentioned would be our best replacement option as long as yours has the same 10" long base. 
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-031
$29.70
EntryGard Dual Arm Operator
EntryGard Dual Arm Operator
39-032
$29.70
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-155
$29.85
Caradco Window Crank, 9-1/2"
Caradco Window Crank, 9-1/2"
39-156
$29.85
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
How to Orient a Dual-Arm Operator
How to Orient a Dual-Arm Operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.