Crank to open and close window

A home owner from Buzzards Bay, Mass says:
July 13, 2023
Unable to open or close window window due device that operates those functions has separated.
Also window will not stay closed when it's windy.
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Casey from SWISCO responded:
July 13, 2023

Hello,

I would recommend starting by comparing the specifications of the 39-317 and 39-318 operators to yours. We also offer the 39-513 and 39-514 stud brackets. If you need new hinges as well, see the 36-048. Thank you! 
2-Bar Hinge Set, 10"
2-Bar Hinge Set, 10"
36-048
$17.47
Truth Split-Arm Operator
Truth Split-Arm Operator
39-317
$35.70
Truth Split-Arm Operator
Truth Split-Arm Operator
39-318
$35.70
Stud Bracket
Stud Bracket
39-513
$4.35
Stud Bracket
Stud Bracket
39-514
$4.35
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