Customer is difficult

A handy person from Moncks Corner says:
March 20, 2024
I have a customer that wants me to find the complete set of replacement hardware for these doors. All I have to work with are these 3 pictures. Can you identify the hardware without things taken apart?
Thumbnail of the uploaded file named Patio Handle Set
Thumbnail of the uploaded file named Patio Door Keeper
Thumbnail of the uploaded file named Patio Door Mortise Lock
Profile picture of Jasmine
Jasmine from SWISCO responded:
March 20, 2024

Thanks for writing in! This handle set looks a lot like our 82-086 Legacy Keyed Handle Set. The internal mortise lock can most likely be replaced with the 82-265 Multi-Point Mortise Lock. There is a good chance that you'll need to replace the keeper as well. The keeper can be replaced with the 82-249 Sliding Glass Door Multi-Point Keeper.

I am confident these should be the right replacements but to confirm you'll need to be sure to compare the dimensions for each part; especially the distance between the installation holes.

Dimensions for 82-086
Dimensions for 82-086

Alternate image for 82-265
Alternate image for 82-265

Alternate image for 82-249
Alternate image for 82-249
A handy person from Moncks Corner says:
March 20, 2024
Thank you for your help.
Profile picture of Jasmine
Jasmine from SWISCO responded:
March 20, 2024

I'm happy to help! Please don't hesitate to reach out with any other hardware repair projects you might have. 

Have a great day!
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
82-086
$49.70
Multi-Point Mortise Lock with Face Plate, 11"
Multi-Point Mortise Lock with Face Plate, 11"
82-265
$31.70
Sliding Glass Door Multi-Point Keeper
Sliding Glass Door Multi-Point Keeper
82-249
$12.97
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