Casey from SWISCO responded:
March 7, 2024
Hello, I would recommend starting by comparing the specifications of the S380-29 channel balances to yours, which come with the top and bottom fittings attached. Make sure to confirm that the bottom fitting has the same 1" depth shown below. Your 28C stamp would generally correspond to 2830 strength options for these balances but you can also weigh your sash to confirm that it falls within the 16-23 lbs range supported by these balances. Take a look and thanks for posting! Close up view of the S380 balance top.
Close up view of the S380 balance shoe.
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