Jasmine from SWISCO responded:
August 21, 2023
Thanks for writing in! I am confident that we can supply you with the extended-travel balances you need. There is just one piece of information I'll need to ensure we are supply you with the right replacement. May I please see a a clear photo of the hook attached to the bottom of the shoe? This is one of the important details from the balance that helps to determine the exact type of balance you need. Please let me know if you have any questions in the meantime. |
Jasmine from SWISCO responded:
August 24, 2023
Thanks for the photos. You did send photos of the balances however they did not include any photos of the hook itself. I've forwarded a link with a quote for the (4) requested balances. You'll be able to use this link to review the quote and place the order for your balances. Be sure to check your spam/junk folder for the mail if you do not find it in your primary inbox. Feel free to reach out with any questions. |
Jasmine from SWISCO responded:
August 25, 2023
I'm glad to hear you were able to successfully place your order. It was my pleasure to assist. Please feel free to reach with any future hardware replacement projects you may have. |