Extended-Travel Channel Balance Quote

A quick learner says:
Channel Lenth is 20.5 -21"
Stamped is a number that reads:2040Z

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Emily from SWISCO responded:

Hello there! Thank you for reaching out to us. I'm afraid this isn't enough information for us to identify your balance. Could you remove an undamaged assembly from the window and show us some photos? We'd specifically like to see photos of the top and bottom fittings as well as the metal clip that is attached at the end of the pulley cord. 

A quick learner from Seymour, Texas says:
Here are a couple pictures to help you out on what we need.
Thumbnail of the uploaded file named winged bottom fitting
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named side profile top fitting
Thumbnail of the uploaded file named winged top fitting
Thumbnail of the uploaded file named winged bottom fitting
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Emily from SWISCO responded:

Thank you kindly! This doesn't appear to be an extended travel-type balance. I would recommend our Series 380 or Series 385 channel balances depending on the depth of the bottom fitting. You'll have to measure as shown below. 

Based on your 2040 stamp, the metal channel should measure 21" so you may want to double-check to be safe! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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