When I took the slider apart, I realized I had the wrong part.
I just received the replacement slider wheel parts I ordered from you. When I disassembled the door, I realized I ordered the wrong part.
Do you have a replacement part that will work for this? It has the words KILIAN and Syracuse, NY and Toronto Can. on the wheel.
Can I return the parts I ordered by mistake?
Please advise as soon as you can.
Many Thanks
Dave Sr. from SWISCO responded:
April 16, 2015
Your original roller looks more like our 81-092. Look it over and see what you think.
You can return the incorrect rollers, yes. See our return policy for more information.