Lauren from SWISCO responded:
April 24, 2024
Hello, thank you for posting, We should be able to assist with a replacement for the balance shown, but to further review, can you provide pictures of the top of the balance to confirm if it installs into the window channel with a screw tab or hook? Please also provide additional pictures of the bottom T-lock shoe and the number/letter stamp on the metal channel. Thank you! |
Lauren from SWISCO responded:
April 25, 2024
Thank you for the additional information. It appears you have the Series 795 channel balance. This balance installs into the window channel with a screw clip, but it appears yours uses a hook like the 15-198. This configuration will require a custom order to assemble for you. The length of the metal channel should measure 32" long, please confirm. To further review, are you able to confirm that the T-Lock shoe is 1-1/4" wide? Also confirm how many balances you are in need of and I can send over an order link with pricing for your review. Please note custom orders are nonrefundable and have a minimum of (2). Dimensions for 15-195
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