Hanging hardware for series 160 Reliabilt window.

A home owner from Summerville, SC says:
30"X72" window , single hung.
Thumbnail of the uploaded file named Channel Balance
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Lauren from SWISCO responded:

Hello, thank you for posting,

We should be able to assist with a replacement for the balance shown, but to further review, can you provide pictures of the top of the balance to confirm if it installs into the window channel with a screw tab or hook? Please also provide additional pictures of the bottom T-lock shoe and the number/letter stamp on the metal channel. Thank you! 

A home owner from Summerville, SC says:
if you need any more pictures, just let me know
Thumbnail of the uploaded file named Window Channel
Thumbnail of the uploaded file named T-Lock Shoe
Thumbnail of the uploaded file named 32C Stamp
Thumbnail of the uploaded file named Hook
Profile picture of Lauren
Lauren from SWISCO responded:

Thank you for the additional information.

It appears you have the Series 795 channel balance. This balance installs into the window channel with a screw clip, but it appears yours uses a hook like the 15-198. This configuration will require a custom order to assemble for you. The length of the metal channel should measure 32" long, please confirm.

To further review, are you able to confirm that the T-Lock shoe is 1-1/4" wide? Also confirm how many balances you are in need of and I can send over an order link with pricing for your review.

Please note custom orders are nonrefundable and have a minimum of (2). 

Dimensions for 15-195
Dimensions for 15-195

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How to Install a T-Lock Shoe on a Channel Balance
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Modifying the Series 795 Balance
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