Help with Shower Door Part

A quick learner from Lido Beach, ny says:
January 10, 2024

my shower door 4s were not working

I ordered parts to fix but one part was not working . I called and it seems that is attached to the door itself. . i think the part I NEED IS A NEW DOOR.

A quick learner from Lido Beach, NY says:
January 10, 2024
I recently had new parts installed for the shower There is a problem with one area Evidently the upper right hand (?) door needed a piece that is a part of rhe nglass panel of the door. The glass door is for aNeo angle38" shower door . Are doors available (facing the shower it is the right hand glass door)
Thumbnail of the uploaded file named Top roller
Thumbnail of the uploaded file named Top bracket
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Paul from SWISCO responded:
January 11, 2024

Hello,

The 10-071 roller is made for a neo-angle shower door. You'll need to add the 10-073 bracket for your installation. Take a look and let us know if you have any other questions. Thank you. 

Dimensions for 10-071
Dimensions for 10-071

Dimensions for 10-073
Dimensions for 10-073
A quick learner from Lido Beach, NYLON says:
January 11, 2024
Do I have to order screws (if so what number) also can i orderor receive the guide for installation).
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Paul from SWISCO responded:
January 12, 2024

Unfortunately, the installation bolt used with this bracket was discontinued. This could still work for you if you can reuse the original screw. See the guide below to assist you. 

Guide: Installation Instructions for the 10-071 Shower Door Roller Assembly
Installation Instructions for the 10-071 Shower Door Roller Assembly
A quick learner from Lido Beach, NYLON says:
January 13, 2024
I ordered the shower door roller support 10-073 and 10-073 to the sliding right hand sliding door ofthe shower only to get youreplywhich saidthat the installation bolt for theroller assembly was no longeravilable . I thinkthe installers did not save the screws (bolts )whenthe took the old assemblyoff.
Can you sggest a subsitite . Shower door is a 38" neo angle
A quick learner from Lido Beach, NYLON says:
January 13, 2024
I entered an error in my latest post. I ordered 10-071 and 10-073 and 8 machine screws 33-113 How do I compensate for the no longer avalable screw Thank you for your help.
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Paul from SWISCO responded:
January 17, 2024

Thank you for your patience as we checked on this for you. I'm sorry to say that we were unable to locate a comparable replacement for the fastener used with the 10-073 support. We also do not have any other workarounds for this repair. We apologize for the inconvenience.
Philips 1/4-20 x 7/8" SS Machine Screw
Philips 1/4-20 x 7/8" SS Machine Screw
33-113
$0.28
Shower Door Roller Assembly, Round Door
Shower Door Roller Assembly, Round Door
10-071
$13.80
Shower Door Roller Assembly, Lateral Angle Door
Shower Door Roller Assembly, Lateral Angle Door
10-075
$12.97
Left Bottom Retainer
Left Bottom Retainer
10-078
$1.95
Center Bottom Retainer
Center Bottom Retainer
10-077
$1.95
Right Bottom Retainer
Right Bottom Retainer
10-079
$1.95
Shower Door Roller Support
Shower Door Roller Support
10-073
$2.47
Installation Instructions for the 10-071 Shower Door Roller Assembly
Installation Instructions for the 10-071 Shower Door Roller Assembly
GUIDE
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