Lauren from SWISCO responded:
January 29, 2024
Hello, thank you for posting, To move forward, can you confirm the product code of the operator you have? Is it the 39-353 and 39-354 style? We will also need to see pictures of the original clips and lock to review the overall style to determine if we can provide suitable replacement options. Thank you! |
Lauren from SWISCO responded:
January 30, 2024
Thank you for the pictures, I am going to have one of our senior experts take a further look for possible replacement options. I will be in contact as soon as more information is available. Thank you for your patience! |
Dave Sr. from SWISCO responded:
January 31, 2024
Hello, I don't believe your original Hope window parts are still available. I would suggest taking a look at the newer style Hope casement operators 39-353 and 39-354. Check the dimensions and mounting hole centers with the operators you now have. Installation screws are included. As for the spring loaded clip, we no longer carry that type. Take a look at the 70-073M die cast clip with the 3/8" off set and the 70-140 "Z" clip with the 7/16" off set. You might want to consider the 70-140 which has the same off set as the one you now have. As for the window lock, I could not locate that through any of our suppliers. The closest lock we carry would be the 38-001, but the hole centers are 2-3/8" where your hole centers are at 1-13/16". Take a look at all the parts suggested from the website to see if you can use these to fix your window. |
Dave Sr. from SWISCO responded:
February 1, 2024
When repairing windows, sometimes you just have to improvise when you can't get the exact part! I'm glad I could be of help; good luck with your window repair. |