How to order new channels for windows

A home owner from Chico, CA says:
July 11, 2023

I watched your video, took pictures of the channel per your request. I got the length of the channel itself. Now I am not sure where to email this information so I can order two new ones. Also where do I find the price of them?

Marty

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Lauren from SWISCO responded:
July 12, 2023

Hi Marty, thank you for posting,

Your balance resembles the S395-27 channel balance with a 2640 stamp option. The length of the metal channel excluding the nylon attachments should measure 27" long, please compare. Pricing can be reviewed directly on the product page. Let us know if you have any additional questions! 
27" Series 395 Channel Balance
27" Series 395 Channel Balance
S395-27
$10.23
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