I need 4 sliding door rollers and 2 window balances and I cant find the right part

A quick learner from Ohio says:
August 7, 2023
The website would not let me upload all the pictures the window balance is 25 inches long and i will have to send another email with the rest of the photos if I can figure it out.
Thumbnail of the uploaded file named Sliding door Roller 2.jpg
Thumbnail of the uploaded file named Sliding Door Roller 3.jpg
Thumbnail of the uploaded file named Sliding Door Roller 4.jpg
Thumbnail of the uploaded file named Sliding Door Roller.jpg
Thumbnail of the uploaded file named Window Balance 1.jpg
A quick learner from Ohio says:
August 7, 2023
More pictures
Thumbnail of the uploaded file named Window Balance 1.jpg
Thumbnail of the uploaded file named Window Balance 2.jpg
Thumbnail of the uploaded file named Window Balance 3.jpg
Thumbnail of the uploaded file named Window Balance 4.jpg
Profile picture of Lauren
Lauren from SWISCO responded:
August 9, 2023

Hello, thank you for posting,

It appears that your roller uses a flat style wheel. If so, please start by reviewing the style and dimensions of the 81-011 roller assembly to see how it compares to your original. Let us know what you think! 

Alternate image for 81-011
Alternate image for 81-011

Your balance resembles the Series 370 channel balance. To further review, are you able to provide the number stamped on the metal channel? If there is no number visible, we will need to know the weight of the window sash. The sash will need to be removed and placed on a scale. Thank you! 
A quick learner from Ohio says:
August 9, 2023
The number stamped on the window balance is 2430Z and the wheels for the sliding doors are a match!
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Lauren from SWISCO responded:
August 9, 2023

Thank you,

For the channel balance, please review the S370-25 with a 2430 stamp option. Let us know if you have any additional questions! 
Capitol Patio Door Roller, 1"dia. Flat
Capitol Patio Door Roller, 1"dia. Flat
81-011
$6.70
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