Tom from SWISCO responded:
April 22, 2024
Hello! Looks like you need a new pivot shoe, pivot bar, and tilt latch. I believe we can help with all three, but I need more photos in order to proceed. Starting with the pivot shoe and pivot bar, please remove an undamaged version of each one from the window and show me a clear shot without obstruction. Too many important details are obscured for these parts currently. As for the tilt latch, our 26-193 and 26-194 may work, but it will depend entirely on size. Review our dimensions below and let me know how well they compare, or if they differ in any way. Detail of 26-194
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