IWC Window balancer

A home owner from Scottsdale AZ says:
47 in x 71 in single hung window (47 in x 35.5 each pane). The balances has the marking of 35E DN5 CMC. One of the balancers is broken and needs to be replaced.
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Casey from SWISCO responded:

Hello,

We'd be happy to look into this for you but we would need to see an undamaged balance assembly removed from the other side or a similar window in the house to research your replacement options. Thank you!

A home owner from Scottsdale AZ says:
I finally managed to get the broken one out to show the broken part. Also showed the connection from a similar window while still in the window.

Hope this helps.
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Paul from SWISCO responded:

We don't carry an exact match to your tilt balance but we believe that our S795-35 channel balance with a 1-1/4" wide T-Lock and a 35E spring strength option should work for you. Please compare the specifications and see what you think.


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