Is the 84-074 adjustable?

A quick learner from Plymouth Minnesota says:
Are the rollers adjustable? If not, what is the purpose of the middle screw?
Profile picture of Tom
Tom from SWISCO responded:

Yes, the 84-074 is adjustable. That is the precise function of that middle screw.

A quick learner from Plymouth Minnesota says:
Does it increase/decrease the spring tension? Turning the screw seems to have no effect
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:

By turning the screw clockwise, it should force the wheel out of the frame. Counter-clockwise and the wheel will retract back into the frame. If this isn't what's happening with your roller then it is likely either damaged or incorrectly installed in the door. I would remove it from the door and experiment with it to ensure that it's working properly.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.