Jasmine from SWISCO responded:
May 10, 2023
Thanks for writing in! Your balance is either the S351-29 with a 1" shoe or the S390-29 with a 1-1/8" shoe. To determine which series is needed for your window. Look over the dimensions from the diagram below to confirm the depth of your bottom shoe. You'll need to select the 2830 stamp. Comparison of the S351 and S390 balance shoes.
In regard to the clip, I believe you may be referring to what we call a top sash guide. I am confident we can supply you with a suitable replacement however, I'll need to see the part from a front profile angle. I need to see the design as well as any installation holes on the inside of the sash guide. Let me know if you have any questions. |
Jasmine from SWISCO responded:
May 10, 2023
Take a look at part 18-182. Carefully compare it to your existing top sash guide to confirm that this is the right replacement. This part is only available in black. Detail of 18-182
Side view of 18-182
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