Kinco windows part : did I order the right product?

A home owner from Jacksonville, Fl says:

Hi

I have these windows and broken couple of sash guide topper. I place order too. Hope I ordered correct part. Please confirm. Attached pic for easy identification.

Thanks

Jignesh

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Profile picture of Tom
Tom from SWISCO responded:

Hello! I see you ordered our 18-044, but I don't think this is the right part. Ultimately it's going to come down to precise size, but I can't really make out your dimensions from just a photo of a tape measure. These pieces have a lot of different size points and they're all pretty important. You will need to measure your top sash guide as carefully as you can and compare it to the dimensions we list, one by one, and see how well it matches.

That said, based on design alone I think yours might be closer to our 18-166. You can review its dimensions below.

Detail of 18-166
Detail of 18-166

Profile view of 18-166
Profile view of 18-166

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