My name is Jose and I volunteer at a Free clinic located in Yorktown, VA. One of the windows lifting mechanism failed and I'm trying to fix it. There are no information in the window that can help me identify the parts. I will appreciate any help.
Sincerely Jose
|
Casey from SWISCO responded:
February 1, 2024
Hello, It looks like the coil balance assembly that you're replacing uses the 16-030 bracket. There's a good chance that we can replace the rest of the hardware but I can't be sure of which coil balance your window uses with the assembly still installed. If you could remove an intact assembly, as well as write out the exact width and thickness of the pivot shoe, we can go from there. Thank you! 
Dimensions of 16-030
|
|
|
Casey from SWISCO responded:
February 1, 2024
No problem, we'll be here whenever you are ready to proceed. Just let us know if you have any other questions in the meantime. |
|
|
Casey from SWISCO responded:
March 1, 2024
Thanks for getting back to us. We can't be sure of the correct replacement without seeing the balance shoe fully removed from the window, as well as confirming the exact width and thickness. The S161 is one possibility since the coils resemble yours but you will need to remove the rest of the assembly to confirm if the S161-06 shown below matches your hardware. 
Alternate image for S161-06
|
