Lock does not latch tight

A quick learner from Peace River AB says:
When I lock the window it does not latch in the locked position
Thumbnail of the uploaded file named installed locking handle
Thumbnail of the uploaded file named installed locking handle
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Emily from SWISCO responded:

Hello!

Check out the 38-207 locking handle. This was the first part to come to mind. Review the specifications and see if they match what you need.

Dimensions for 38-207
Dimensions for 38-207

Dimensions for 38-207
Dimensions for 38-207

A quick learner from Peace River AB says:
This locking handle measures the same as mine ,but mine has a keyhole for locking rod to attach to.
Thumbnail of the uploaded file named locking rod latch version
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Emily from SWISCO responded:

I'm sorry to say that we don't sell another version of this locking handle. The 38-207 is the best we have, unfortunately. I truly apologize for the inconvenience. 

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