Lock kit

A home owner from MA says:
June 29, 2023
I have this lock set that broke, wondering if your lock set on your website in all white will fit for a replacement

On back of my lock has number 2465

Thank you
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A home owner from MA says:
June 29, 2023
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
Product Code: 82-086
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")

Will this fit my sliding door?
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Bob from SWISCO responded:
June 29, 2023

Thanks for posting. Yes, the 82-086 should replace your old handle set; it's the same design and should have the same 3-15/16" hole spacing. If you wanted a brass or chrome version, see the 82-090. 
A home owner from MA says:
June 30, 2023
Thank you and will order!
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Bob from SWISCO responded:
June 30, 2023

Great, thanks! We appreciate the business.

Please feel free to reach out if you had any other questions.
A home owner from MA says:
June 30, 2023
Thank you!
A home owner from MA says:
July 6, 2023

I just ordered 82086 lock set - holes fit and lock on but latch won't lock , can you offer some help as to why I can't lock , fits in holes- thank you

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Tom from SWISCO responded:
July 6, 2023

I'm not sure why the 82-086 won't work for you. There could be numerous reasons why. Can you start by explaining to me what the problem is, exactly? Is it an issue with just the key lock, or is the interior thumb lever also not working? Are they stuck, or do they just flip with no effect? 
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
Legacy Keyed Handle Set, 3-15/16" (1-1/8" to 2-1/2")
82-086
$49.70
Legacy Handle Set, 3-15/16" (1-1/8" to 2-1/2")
Legacy Handle Set, 3-15/16" (1-1/8" to 2-1/2")
82-090
$93.42
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