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A home owner from Louisville Kentucky says:
Looking to replace a broken coil and housing for my double hung window. The picture I've attached is a working window that is the exact same as the one with broken plastic pieces. There no name or identifying marks and the windows that are legible. Please let me know what other info you need
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Emily from SWISCO responded:

Hello there!

Thanks for reaching out to us. Can you show us a photo of your pivot shoe? If we can identify the pivot shoe, that will tell us the coils and coil supports that you'll need.

Thank you!

A home owner from Louisville Kentucky says:
Hope this helps. Will i also Need a special tool for replacing these?
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A home owner from Louisville Kentucky says:
Also i couldn't find any numbers on it, but the window weights 18.2 lbs. Not sure if that helps at all.
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Emily from SWISCO responded:

Thank you for the additional photos! I recommend you have a look at the Series 140. If the specifications align, you can use the S140-9. One of these on each side of the window will support a sash weighing 17-18.99 pounds. Special tools aren't needed but if your windows lack a cut-out to remove the hardware then you will have to make your own as shown in the video below.

A home owner from Louisville Kentucky says:
Thanks! I'll order and try these
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Emily from SWISCO responded:

We appreciate your business! Let us know if you need anything else and we'd be happy to assist. 

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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