Looking for shoe replacement and spiral balance

Thanks for reaching out to us! We do not carry an exact replacement match for the shoe in your photos but our 15-046 Pivot Shoe should work well as a suitable replacement. Although, to confirm that this is the right fit, you'll need to carefully look over the dimensions and compare them to your shoe. If they are not a match, please let me know the written dimensions and I'll be happy to provide better replacement recommendation.

Alternate image for 15-046

Your spiral balances, based on the confirmed dimensions, should be the S600-27. Your tip does appear to be an off-white color, which we typically recommend replacing with the red tip balance. However, it would be best to obtain the exact weight of your sash to ensure it falls between 7 to 29lbs. If it weighs between 31 to 40lbs, you'll need to the black tip.

Our metal tube balances will work as a suitable replacement for your plastic tube balances. The only difference is the material its made from.

The process to remove and install your balances will take a bit of handiwork, however, it is very possible to do as a DIY project. It'll just take a bit of patience. If you get stuck, take a look at the tutorials below from our Swisco YouTube channel. In addition to these two, there are a few others tagged below this thread. (If you would prefer not to use the cutout method, take a look at the video titled How To Remove Window Pivot Shoes. (This uses the 75-069 Jamb Spreader Set.)

I'm happy to help and glad your repairs went smoothly and efficiently! Please do not hesitate to reach out with any other hardware repair projects you have. We'll be more than happy to assist.

Have a great day!