Hello,
Do you have the closet door assembly that is pictured here? We can't find them in any hardware store big or small, and though we found it on your site but when the parts came, they were the wrong ones that are sold in our local hardware stores. We previously ordered part 23-041. In the pictures on your website, it looks like both sides are flush with one lip on the bottom of one side but when we received it, there is an extra lip which stick out making it not fit on the door. We are in the process of returning the wrong parts and would like to order the right ones.
Thank you!
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Jasmine from SWISCO responded:
July 13, 2023
Thanks for reaching out! Your closet door roller appears to be the 23-199 convex mirror door bottom roller. There is also a version of this roller sold with a ball bearing wheel; part 23-225. To confirm that this is the replacement you need, look over the dimensions and design from the diagram below. See what you think! 
Detail of 23-199
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Jasmine from SWISCO responded:
July 13, 2023
I'm happy to help! Please feel free to reach out with any future hardware repair projects. Have a great day! |
