Medal clip

A home owner from Oak lawn, il says:
Medal clip keeps slipping off control arm pin. We keep putting clip on and it keeps falling off every time open window. Do we need new part or is there another way to fix?
Thumbnail of the uploaded file named 20230606_162939.jpg
Thumbnail of the uploaded file named 20230606_162941.jpg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Your photos resemble the 39-329 and 39-330 Roto operators used with the 39-553 and 39-554 brackets. Based on your description, I'm not confident that your original hardware can be repaired but if the bracket is the issue and is slipping off of the stud at the end of the operator link arm, you can just replace that part and reuse the rest of the operator hardware. Take a look and thanks for posting! 

Dimensions for 39-554
Dimensions for 39-554

Alternate image for 39-330
Alternate image for 39-330

Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.