Jasmine from SWISCO responded:
March 22, 2024
Thanks for writing in! May I see a photo of the balance inside the window channel? The photo will help to determine the best way you can remove the balances from the window. Also, there is a chance that we can supply you with a replacement for the balances you have but we'll need to see a photo of the existing undamaged, balance to identify the correct replacement. Unfortunately, I would not be able to identify it by the window brand and series. Please let me know if you have any questions in the meantime. |