Milgard window balancer

A quick learner from California says:
July 27, 2023

Hello,

I have an older Milgard window. The balancers are broken and I'm having trouble locating the correct guide for one end. S395-21 seems to be the right part however one end doesn't match right. Mine has wings like the other end.

Please see the photos and let me know if you have this guide and what the part number is.

Your help is appreciated.

Thank you,

Philip

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A quick learner from California says:
July 27, 2023
20 4 KU CMC 7 are the side markings.

Thank you.
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Emily from SWISCO responded:
July 28, 2023

Hi there, Phillip.

I'd say you want either the Series 380 or Series 385 based on what I see here. The only difference between these two Series is the depth of the bottom fitting so you will have to measure yours. You can use the image below as a reference.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from California says:
July 30, 2023
Thanks for your help Emily.
I got the right ones.
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Emily from SWISCO responded:
July 31, 2023

You got it! Let me know if you need anything else and I'd be happy to help. 
21" Series 395 Channel Balance
21" Series 395 Channel Balance
S395-21
$9.38
21" Series 380 Channel Balance
21" Series 380 Channel Balance
S380-21
$9.38
21" Series 385 Channel Balance
21" Series 385 Channel Balance
S385-21
$9.38
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