Paul from SWISCO responded:
May 13, 2019
It will be very hard to identify what you need without the original balance to use as a reference. I can tell you that many Milgard windows have used our Series 385; this comes with a 19-005 top and 15-004 bottom nylon fitting fittings attached. From your photos, it looks like this could potentially be our S385-12, but you need to weigh the sash to determine the proper stamp option. Also keep in mind that the S385-12 is an educated guess. We cannot guarantee that this will work. |
Bob from SWISCO responded:
May 14, 2019
Correct. If you look further down on the product page, you will see a chart that lists the weight range for each stamp option. You want to choose the stamp option with the weight range that your window sash falls into. If the balance is too weak or too strong for your window sash, the balances will not perform correctly. Be sure to get the exact weight. |