My milguard window rollers don't fit

A quick learner from California says:
October 2, 2023
I placed an order for window rollers for my Milgard sliding windows.

The rollers I ordered are not the correct rollers for my Milgard windows
My window rollers are a bit larger and 2 plastic pins insert into the window frame
So I need to return my purchase for ones that have those pins sticking out the top.
Do you have pictures of similar rollers
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Profile picture of Jasmine
Jasmine from SWISCO responded:
October 4, 2023

Hey there,

Your Milgard window roller looks a lot like our 87-201 Milgard Sliding Window Tandem roller. To confirm that this is the right replacement, carefully look over the dimensions below. I am confident this should be the replacement roller you'll need.

Alternate view of 87-201
Alternate view of 87-201

Alternate image for 87-201
Alternate image for 87-201
A quick learner from California says:
October 9, 2023
It's got to have 2 pins to pop into the window frame to attach
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Profile picture of Jasmine
Jasmine from SWISCO responded:
October 10, 2023

I'm afraid our 87-201 is the closest match to your existing roller. We do not carry any rollers that have the two top pins in the same position that yours has. I do apologize that we cannot supply you with a replacement that has your exact specifications.
Milgard Sliding Window Tandem Roller, 7/16" Flat
Milgard Sliding Window Tandem Roller, 7/16" Flat
87-201
$2.97
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