A rep asked me how thick is my shoe. It's a little less than a half inch. Thickness is .530 and the width is 1.209 and the sash height is 18 in.
These windows are only about 12 years old I don't know why these shoes broke. One broke then the other one, together.Thanks for your help
Casey from SWISCO responded:
April 22, 2024
Hello, Unforutnately, we do not carry your exact pivot shoe but since the coil springs have the "T" end like our Series 160, you may be able to use our 15-191 as a replacement. The metal center cam should work with your pivot bar. Id recommend checking the exact weight of the window sash to confirm the strength options needed for the 1/2" wide S160 coil springs. Review the specifications shown on our product pages and the parts listed under the related items section to see what you think! Alternate image for 15-191
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