Emily from SWISCO responded:
December 27, 2023
Hey there! It looks like you have two different operators here. We'd be happy to help but we'll need more information so that we can narrow down some options. Can you open each window and show us a full view of the operator's arms? |
Emily from SWISCO responded:
December 28, 2023
Great, thank you! The awning operator reminds me of the 39-015. Take a look at the specifications below and see if they match what you need. Dimensions for 39-015
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Emily from SWISCO responded:
December 28, 2023
We don't sell the base of the operator separately since it's all one mechanism. Furthermore, the worm gear that came out with the handle isn't designed to be repaired or replaced. You'll need an all-new operator assembly as a result. For a new compatible handle, see the 39-114, 39-114L or 39-205 depending on your preferences. |
Emily from SWISCO responded:
January 2, 2024
Shipping will be calculated at checkout and depends on the option you select as we have a few different choices. |