Tom from SWISCO responded:
April 18, 2023
I'm sorry to say that I've never seen this kind of roller before. It has a very unique design. Before we go any further, would you happen to know the manufacturer of your closet door? |
Tom from SWISCO responded:
April 20, 2023
Thank you for your patience while we looked into this. We weren't able to find this exact roller, but we did find something similar that we think might just work in your door. Please give us a little time to have stock made up and to add it to our catalog and I will let you know as soon as it's available for your review. |
Tom from SWISCO responded:
April 28, 2023
Well, our roller assembly will come with a wheel included. It's up to you; the lead time for having these made up is expected to be around 4-5 business weeks. If you need the door functional immediately then I think our wheel and axle kit would be a reasonable option in the meantime. |
Tom from SWISCO responded:
May 15, 2023
Hello! Our new 23-294 is now online and available for your review. While ours is a little bit shorter, the overall design and function should be the same. I think its well worth considering. See what you think and please let me know if you had any questions! Dimensions for 23-294
|