Need Roller

A quick learner from USA says:
February 5, 2024
Hello,

I received the new wheels they are once again the wrong size. I enclosed photos so you can see the difference in the wheel size. (Purchased both 81-138 and 81-189.)
I will wait to hear from you.

Thank You,
Thumbnail of the uploaded file named Roller Diameter
Thumbnail of the uploaded file named Patio Tandem Roller
Thumbnail of the uploaded file named Tandem Roller Comparison
Thumbnail of the uploaded file named Sliding Door Roller
Thumbnail of the uploaded file named Glass Roller Wheel
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Jasmine from SWISCO responded:
February 5, 2024

Hey there,

Thanks for writing in! I'm sorry to hear that your previous purchases did not work out but I am confident that we can get you set up with the right replacement rollers for your sliding glass door.

Based on the design of the roller housing, I believe you can use either the 81-030 Acorn Patio Sliding Glass Door Roller (with a 1-1/4" wheel diameter) or the 81-095 Adjustable Tandem Roller (with a 1-1/2" wheel diameter). To confirm which of these is the best fit for your door, you'll need to carefully review and compare the dimensions below.

Alternate image for 81-030
Alternate image for 81-030

Alternate image for 81-095
Alternate image for 81-095
Acorn Patio Sliding Glass Door Roller
Acorn Patio Sliding Glass Door Roller
81-030
$9.97
Adjustable Tandem Roller, 1-1/2" Concave
Adjustable Tandem Roller, 1-1/2" Concave
81-095
$10.45
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