Need balance tops for a metal double hung window

A home owner from Arvada, Colorado says:
I am missing the tops to the balances for a double hung metal window. The attached photos show the balances and several photos of the top sash guide. Please advise which balance tops I need. Thanks
Thumbnail of the uploaded file named Balancetop.jpg
Thumbnail of the uploaded file named topsashguide1.jpeg
Thumbnail of the uploaded file named topsashguide2jpeg.jpeg
Thumbnail of the uploaded file named topsashguide3.jpeg
Profile picture of Emily
Emily from SWISCO responded:

Thanks for posting! Check out our 18-204 and compare its dimensions to your current hardware to make sure they match up. If you have any other questions just let us know.


A home owner from Arvada, Colorado says:
I need the appropriate channel balance top for the balances that I have - see previous thread. I believe there has been a misunderstanding as you recommended part 18-204 which is a top sash guide (which attaches to the window frame) I need the appropriate channel balance top which fits into the top of the balance not into the window frame.
Profile picture of Bob
Bob from SWISCO responded:

Thanks for clarifying. I'm afraid there's no way of knowing what channel balances you need based off a missing top and the Top Sash Guides--these guides work with loads of different possible balances. We need to see an undamaged balance--specifically, pictures of the fittings on both ends and and any stamp code on the metal channel. From there we'll do our best to ID what you need. 

How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.