Need replacement balance channels

A quick learner from Tehachapi, CA says:
September 12, 2022
The channels are 17 inches long, not counting the ends parts and has a stamp on the back "16 5 Caldwell EM"
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Casey from SWISCO responded:
September 14, 2022

Hello,

With this combination of attachments, you could have either an S380-17 or S385-17 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 1650 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A quick learner from Tehachapi, CA says:
September 14, 2022
Thank you! This website and your response was remarkable considering what I have had to put up with since COVID. It's like nothing works anymore and either no one wants to help or they overcharge for everything. So far this works? Hopefully when these parts come in they will install as easy as the video shows and I will impress my wife.
A quick learner from Tehachapi, CA says:
September 27, 2022
Thank you. I ordered the parts as you directed, they arrived and fit perfectly; installation was a snap. Your website, interactive guide and customer service is well thought out and works. You guys/gals rock! Brad
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Casey from SWISCO responded:
September 28, 2022

Thanks for letting us know how everything worked out and for your kind words! Please let us know if you have any other projects that we can assist you with. 
17" Series 380 Channel Balance
17" Series 380 Channel Balance
S380-17
$9.34
17" Series 385 Channel Balance
17" Series 385 Channel Balance
S385-17
$9.34
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